At jibb app, we take the privacy of every player in the Philippines seriously. This Privacy Policy explains exactly what personal information we collect, how we use it, who we share it with, and how we keep it safe. Reading this page before you register helps you make an informed decision about your data. If you have questions after reading, our FAQ page is a good place to start.
When you register for an account on jibb app, we collect the personal details you submit through the registration form — including your full name, date of birth, email address, mobile number, and preferred payment details. We require this information to verify your identity, confirm that you meet the minimum age requirement of 21 years old, and set up your account correctly. You may also provide additional information when you contact our support team, respond to a survey, or update your account profile at a later stage. All information you submit must be accurate and up to date — providing false details is a breach of our Terms and Conditions and may result in account suspension. We store this data securely and use it only for the purposes described in this Privacy Policy. You are responsible for keeping your login credentials confidential and for notifying us immediately if you believe your account has been accessed without your permission. We will never ask for your password through email, chat, or any other channel outside the secure login page.
When you access jibb app through your mobile browser or any supported device, we automatically collect certain technical data about your session. This includes your IP address, device type, operating system, browser version, pages visited, time spent on each page, and the actions you take within the platform such as game sessions and transaction activity. We use this data to monitor platform performance, detect unusual or suspicious activity, and improve the overall experience for players across the Philippines. Automatic data collection also helps us understand how players navigate the platform so we can make it easier to find games, promotions, and support resources. This information is collected through standard server logs and similar technologies and is not used to identify you personally beyond what is necessary for security and service improvement. We do not use third-party advertising trackers or sell behavioural data to external marketing companies. If you have questions about the technical data we collect, please visit our FAQ page for more details.
To process deposits and withdrawals in Philippine pesos, jibb app collects and handles financial information associated with your chosen payment method. This may include your GCash number, bank account details, e-wallet identifiers, or other payment credentials depending on the channel you use. We do not store full card numbers or sensitive authentication data on our servers — payment processing is handled through secure, compliant payment partners who operate under their own data protection obligations. Transaction records, including deposit amounts, withdrawal requests, and bonus activity, are retained as part of your account history for regulatory compliance and dispute resolution purposes. You can review your transaction history at any time through your account dashboard. If you notice any transaction you do not recognise, you should contact our support team immediately so we can investigate. All financial data is encrypted in transit and at rest using industry-standard security protocols.
jibb app does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure partners — but only to the extent necessary for them to perform their specific function. All third-party partners are required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the service they provide to us. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally required to do so or if we believe disclosure is necessary to protect the rights, safety, or property of jibb app, our players, or the public. In the event of a business restructuring or transfer of ownership, your data may be transferred as part of that process, and you will be notified in advance where required by law. We will always aim to minimise the amount of personal data shared with any external party.
We take the security of your personal information seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account data is stored in encrypted form on protected servers with restricted access. Our internal access controls ensure that only authorised personnel can view personal data, and only when it is necessary for them to carry out their role. We conduct regular security reviews and keep our systems updated to address emerging threats. Despite these measures, no online platform can guarantee absolute security, and we encourage players to use strong, unique passwords and to log out of their accounts when using shared devices. If we become aware of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable regulations. Your security is a shared responsibility — please play your part by keeping your account credentials safe.
As a registered player on jibb app, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request that we correct any inaccurate or incomplete data associated with your account. In certain circumstances, you have the right to request the deletion of your personal data — for example, if you close your account and there is no longer a legal or regulatory reason for us to retain it. You may also object to or request restrictions on certain types of data processing, particularly where processing is based on our legitimate interests rather than a legal obligation. To exercise any of these rights, please contact our support team using the details provided on the platform. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable data protection laws in the Philippines. Please note that some data may need to be retained even after a deletion request where we are required to do so by law or for the resolution of outstanding disputes.
jibb app reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the revised policy will be published on this page with an updated effective date at the top. We encourage you to review this page periodically so that you remain informed about how we handle your personal information. If the changes are significant, we may notify registered players through the platform or via the contact details associated with their account. Continued use of jibb app after an updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to discuss your account options. For any questions about this Privacy Policy or your data rights, please visit our FAQ page or reach out to our support team directly.
Quick answers to what Filipino players most often ask about data and privacy on jibb app.
No — jibb app does not sell, rent, or trade your personal information to third parties for any commercial or marketing purpose. Your data is used solely to operate your account, process transactions, and improve the platform experience for players in the Philippines. We only share information with trusted service partners who are contractually required to protect it and use it only for the specific service they provide. If you have concerns about how your data is used, you are welcome to contact our support team or review the full details in this Privacy Policy.
Yes — you have the right to request access to the personal data we hold about your account at any time. To make a data access request, please contact our support team through the platform and we will respond within a reasonable timeframe. We may need to verify your identity before releasing any information to ensure that your data is only shared with you. If any of the information we hold is inaccurate, you can also request that we correct it. For more details on your data rights, please refer to the relevant section of this Privacy Policy.
When you close your jibb app account, we will begin the process of removing your personal data from our active systems. However, certain information — such as transaction records and identity verification documents — may need to be retained for a period of time to comply with legal and regulatory requirements applicable to online gaming platforms in the Philippines. Once the required retention period has passed, this data will be securely deleted. If you would like more information about our data retention practices, please contact our support team or visit the FAQ page.
Now that you know how jibb app handles your personal data, you can register and enjoy slots, fish games, and promotions knowing your information is in safe hands. Players across the Philippines trust us to keep their data secure — and we take that responsibility seriously.